Prices and Payment

All prices are in $AU and include Tax at the appropriate rate. Delivery charges are not included in the prices quoted. We accept payment by the following methods: cheque, money order, direct deposit, Visa or Mastercard (through PayPal only - please note that you do not need a PayPal account to pay by this method). Orders are only dispatched when payment has been completed and cleared.

All items offered on our website are subject to availability.

Delivery

We cannot guarantee delivery times but we aim to dispatch orders within 2-4 working days after payment has cleared, where all items ordered are in stock. We predominantly use Australia Post for delivers and please consult their website for standard delivery times to your area. Delivery is free when spending over $150 (you must choose the free shipping option at checkout for this to be applied).  All orders under $150 are charged at a flat rate of $9 per order.

Cancellation

You have the right to cancel your order within three months of delivery (starting the day after you receive the goods) and return the goods for a full refund. Should you cancel the contract we will then refund you the price you have paid for the goods. The goods must be returned in original condition - both unused and unwashed. Goods must be returned at your expense and we would recommend for your own protection that you use a recorded delivery service. 

Change of mind exchange or refund does not apply to goods on sale.

After-Sales Services and Guarantees

Goods which suffer from a manufacturing defect may be returned within 6 months of purchase. At our discretion we will repair or replace those goods. After 6 months, we are happy to discuss any problems with you and will, at our discretion, try to help but accept no obligation.

Privacy Notice

In order to place an order via our website, it is necessary for us to collect certain information from you. The type of customer information we ask for includes name and address for billing and delivery purposes, day phone number and email address.

Cotton Bottom takes seriously the issue of our customer's privacy, and has taken the appropriate measures to ensure with confidence that any information given to us by our customers is protected.

We will not sell, share, or rent any of your personal information to any third parties without your explicit permission.

Conditions of Use

You may view, download and copy information and materials available on this web site solely for your personal, non-commercial use. If you wish to use any of the information provided on this web site, please contact us.

By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying the goods. We are not obligated to supply the goods to you until we have received payment in full. All prices and offers are subject to change and availability.

These Terms and Conditions do not affect any of your statutory rights.